Privacy Policy
Charlotte Bail Bonds (“we,” “us,” “our”) values the privacy of our clients and website users. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with us, including our SMS notifications. By using our website or services, you consent to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: This includes name, email, phone number, address, payment information, and any other information you provide when interacting with us.
Usage Data: We collect data about how you interact with our website, including IP address, browser type, and pages visited.
Communications: If you contact us, we may keep records of any messages, inquiries, or calls.
2. How We Use Your Information
We use your information for various purposes, including:
Providing bail bond services.
Processing payments and managing payment plans.
Communicating with you, including SMS notifications and updates.
Improving our website, products, and services.
Complying with legal requirements and ensuring safety and security.
3. SMS Notifications
We offer SMS notifications to keep you informed about your bail bond services. SMS notifications may include appointment reminders, case updates, and payment alerts. By providing your phone number, you consent to receiving these notifications.
Opting In: To receive SMS notifications, simply provide your mobile number at the time of service or through our website. Your mobile number will be securely stored and only used for communication related to your services.
Opting Out: You may opt out of SMS notifications at any time by replying with the word “STOP” to any SMS message we send. You may also contact us directly at [Insert Contact Email or Phone] to remove your phone number from our SMS system.
Please note that opting out may prevent you from receiving important updates regarding your bail bond service.
4. Information Sharing
We do not sell or share your personal information with third parties, except as necessary to:
Facilitate the bail bond process.
Comply with legal obligations.
Protect our rights, privacy, and property.
5. Data Security
We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We strive to protect your information but cannot guarantee absolute security.
6. Retention of Your Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Your Rights
You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at [Insert Contact Email or Phone].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this page periodically.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: info@charlottebailbonds.us
Phone: (704) 323-8918
By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your privacy.